Messaging
Get Message
Authorization
bearerAuth AuthorizationBearer <token>
In: header
Path Parameters
id*string
Format
uuidQuery Parameters
include?array<>
Additional fields to include in the response. Use repeated query syntax: include=foo&include=bar
Response Body
application/json
curl -X GET "https://api.getmateo.com/v1/messages/497f6eca-6276-4993-bfeb-53cbbbba6f08"{ "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "inbox_id": "5127f22b-d152-46dd-aeaa-3a852d9fbfc2", "conversation_id": "cc71b11a-25cd-4c2d-9950-df2cc38e3407", "channel_id": "bbe8aa76-a4bb-46f6-a785-df8e831cc459", "channel_type": "email", "author_id": "string", "author_type": "bot", "is_inbound": true, "forwarded": true, "content": { "type": "root", "children": [ { "type": "text", "content": "string", "bold": true, "underline": true, "strikethrough": true, "italic": true } ], "style": { "color": "string", "fontSize": 0, "fontFamily": "string", "alignment": "left" } }, "raw_content": "string", "snippet": "string", "subject": "string", "footer": "string", "contacts": [ { "addresses": [ { "city": "string", "country": "string", "country_code": "string", "state": "string", "street": "string", "type": "string", "zip": "string" } ], "birthday": "string", "emails": [ { "email": "string", "type": "string" } ], "name": { "formatted_name": "string", "first_name": "string", "last_name": "string", "middle_name": "string", "suffix": "string", "prefix": "string" }, "org": { "company": "string", "department": "string", "title": "string" }, "phones": [ { "phone": "string", "type": "string", "wa_id": "string" } ], "urls": [ { "url": "string", "type": "string" } ] } ], "external_files": [ { "url": "string", "type": "audio" } ], "files": [ { "name": "string", "metadata": { "property1": null, "property2": null }, "property1": null, "property2": null } ], "header_media_filename": "string", "error": { "property1": null, "property2": null }, "error_code": "string", "status": "answered", "send_after": "2019-08-24T14:15:22Z", "sent_at": "2019-08-24T14:15:22Z", "timestamp": "2019-08-24T14:15:22Z", "date": "2019-08-24T14:15:22Z", "template_id": "c6d67e98-83ea-49f0-8812-e4abae2b68bc", "sendout_id": "355312a2-92c6-4c00-afe0-809e43e2623b", "campaign_id": "78614b6c-fe7c-41e2-8e25-c9b3a3c91904", "review_channel_id": "ee220a3f-5683-4244-a09c-c291f465ddc9", "reply_to_message_id": "7ee4bcf0-8f1b-4bb4-86b4-8565dd84787f", "attachment_count": -9007199254740991, "placeholder_values": [ "string" ], "location": "string", "location_metadata": { "address": "string", "name": "string", "url": "string" }, "quoted_message_content": { "type": "root", "children": [ { "type": "text", "content": "string", "bold": true, "underline": true, "strikethrough": true, "italic": true } ], "style": { "color": "string", "fontSize": 0, "fontFamily": "string", "alignment": "left" } }, "quoted_message_text": "string", "forwarded_message_content": { "type": "root", "children": [ { "type": "text", "content": "string", "bold": true, "underline": true, "strikethrough": true, "italic": true } ], "style": { "color": "string", "fontSize": 0, "fontFamily": "string", "alignment": "left" } }, "forwarded_message_text": "string", "cleared_at": "2019-08-24T14:15:22Z", "external_id": "string", "created_by_api_token_id": "e81f6f5f-9312-4aeb-bac0-3375e69caa13", "created_by_rule_id": "e28a8378-4118-4d67-bafc-6defcbfa0a05", "cs_agent_session_id": "f10cf73a-2212-4843-a9f4-4bb7c0cdb796", "form_element_submission_id": "d0037128-4dc4-4a2d-84f9-bea83b354986", "journey_node_execution_id": "a431991a-5961-427d-b58c-37e1c7e66dbb", "omni_channel_message_id": "2c9cf582-c256-4aba-b848-208a5365a7d8", "marketing_channel_id": "ae5680ad-b032-4fd0-b011-98eba965b308", "triggered_message_action_id": "27f20eaa-277d-4a09-8d2d-4073b2311955", "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z", "attachments": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z", "filename": "string", "purpose": "media_library", "path": "string", "size": -9007199254740991, "type": "string", "metadata": { "property1": null, "property2": null }, "user_metadata": { "property1": null, "property2": null } } ], "external_attachments": [ { "url": "string", "type": "audio" } ], "from": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "inbox_id": "5127f22b-d152-46dd-aeaa-3a852d9fbfc2", "conversation_id": "cc71b11a-25cd-4c2d-9950-df2cc38e3407", "message_id": "d7d9d9fd-478f-40e6-b651-49b7f19878a2", "contact_id": "f245e2a3-e141-4d41-912c-b1c1f5bd5598", "handle": "string", "full_name": "string", "role": "bcc", "status": "answered", "is_organisation": true, "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z" } ], "to": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "inbox_id": "5127f22b-d152-46dd-aeaa-3a852d9fbfc2", "conversation_id": "cc71b11a-25cd-4c2d-9950-df2cc38e3407", "message_id": "d7d9d9fd-478f-40e6-b651-49b7f19878a2", "contact_id": "f245e2a3-e141-4d41-912c-b1c1f5bd5598", "handle": "string", "full_name": "string", "role": "bcc", "status": "answered", "is_organisation": true, "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z" } ], "cc": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "inbox_id": "5127f22b-d152-46dd-aeaa-3a852d9fbfc2", "conversation_id": "cc71b11a-25cd-4c2d-9950-df2cc38e3407", "message_id": "d7d9d9fd-478f-40e6-b651-49b7f19878a2", "contact_id": "f245e2a3-e141-4d41-912c-b1c1f5bd5598", "handle": "string", "full_name": "string", "role": "bcc", "status": "answered", "is_organisation": true, "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z" } ], "bcc": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "inbox_id": "5127f22b-d152-46dd-aeaa-3a852d9fbfc2", "conversation_id": "cc71b11a-25cd-4c2d-9950-df2cc38e3407", "message_id": "d7d9d9fd-478f-40e6-b651-49b7f19878a2", "contact_id": "f245e2a3-e141-4d41-912c-b1c1f5bd5598", "handle": "string", "full_name": "string", "role": "bcc", "status": "answered", "is_organisation": true, "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z" } ], "actions": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "inbox_id": "5127f22b-d152-46dd-aeaa-3a852d9fbfc2", "conversation_id": "cc71b11a-25cd-4c2d-9950-df2cc38e3407", "message_id": "d7d9d9fd-478f-40e6-b651-49b7f19878a2", "type": "call_to_action", "subtype": "phone_number", "text": "string", "data": "string", "index": -9007199254740991, "clicked": true, "sqid": -9007199254740991, "accept_marketing_channel_id": "ba8615eb-7ac9-4482-a7a0-f8c0de25dfcc", "decline_marketing_channel_id": "00439cbe-372d-461e-84a0-51c62e69e242", "trigger_marketing_channel_id": "2afd81a8-c993-4bc8-8bc4-5072ea061daa", "form_element_option_id": "a86f6919-3aa8-47ef-a7c8-8b6460f9501e", "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z" } ], "reactions": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "inbox_id": "5127f22b-d152-46dd-aeaa-3a852d9fbfc2", "conversation_id": "cc71b11a-25cd-4c2d-9950-df2cc38e3407", "message_id": "d7d9d9fd-478f-40e6-b651-49b7f19878a2", "recipient_id": "b6731cb5-d462-49ea-afb8-7933b670b560", "emoji": "string", "external_id": "string", "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z" } ], "translations": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "inbox_id": "5127f22b-d152-46dd-aeaa-3a852d9fbfc2", "message_id": "d7d9d9fd-478f-40e6-b651-49b7f19878a2", "locale": "string", "translation": "string", "created_at": "2019-08-24T14:15:22Z" } ], "transcriptions": [ { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "inbox_id": "5127f22b-d152-46dd-aeaa-3a852d9fbfc2", "message_id": "d7d9d9fd-478f-40e6-b651-49b7f19878a2", "transcription": "string", "created_at": "2019-08-24T14:15:22Z" } ], "channel": { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "inbox_id": "5127f22b-d152-46dd-aeaa-3a852d9fbfc2", "name": "string", "handle": "string", "alias": [ "string" ], "type": "email", "status": "active", "active": true, "provider_id": "fe3d49af-4061-436b-ae60-f7044f252a44", "provider_type": "360dialog-whatsapp-business-account", "external_id": "string", "link": "string", "daily_message_limit": -9007199254740991, "sms_available": true, "voice_available": true, "voice_enabled": true, "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z", "deleted_at": "2019-08-24T14:15:22Z", "provider": { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "name": "string", "type": "twilio-regulatory-bundle", "status": "draft", "external_id": "string", "config": { "property1": null, "property2": null }, "authorised_channel_types": [ "email" ], "authorised_review_channel_types": [ "google-my-business" ], "rejection_reason": "string", "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z", "deleted_at": "2019-08-24T14:15:22Z", "created_by": "string", "created_by_api_token_id": "e81f6f5f-9312-4aeb-bac0-3375e69caa13", "created_by_employee_id": "d9fa9aff-398c-4184-a53d-7cf01a7f9977", "created_by_rule_id": "e28a8378-4118-4d67-bafc-6defcbfa0a05", "updated_by": "string", "updated_by_api_token_id": "e3b0e0f8-7b50-441e-9788-374a303c5789", "updated_by_employee_id": "11909ba2-c75a-4625-b035-6d663130e1c7", "updated_by_rule_id": "7032327f-7c79-4519-91ea-4b88323cfd2e" } }, "conversation": { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "inbox_id": "5127f22b-d152-46dd-aeaa-3a852d9fbfc2", "channel_id": "bbe8aa76-a4bb-46f6-a785-df8e831cc459", "channel_type": "email", "contact_id": "f245e2a3-e141-4d41-912c-b1c1f5bd5598", "assignee_id": "e209ca2d-190b-4818-b659-67d4ef4f1ce8", "assignee_cs_agent_id": "6b0de094-321e-4206-95ea-2ae9589c262a", "external_id": "string", "subject": "string", "snippet": "string", "status": "archived", "is_spam": true, "unread": true, "latest_activity_created_at": "2019-08-24T14:15:22Z", "latest_message_id": "1a19b239-4006-479e-9c76-8fa1f28ff7ee", "latest_message_created_at": "2019-08-24T14:15:22Z", "latest_message_forwarded": true, "latest_message_attachment_count": -9007199254740991, "latest_inbound_message_id": "a566b06b-d83c-4def-8cf8-405f598d2322", "latest_inbound_message_created_at": "2019-08-24T14:15:22Z", "latest_inbound_voice_call_id": "9ffb4be8-00d1-4f24-b40f-f817e7c3aa80", "latest_inbound_voice_call_created_at": "2019-08-24T14:15:22Z", "opened_by_message_id": "ea2b1ae7-ed69-46ca-aa10-50655e10028a", "opened_by_voice_call_id": "10faeba8-6666-4ce3-b388-2508cef0c00f", "session_ends_at": "2019-08-24T14:15:22Z", "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z", "deleted_at": "2019-08-24T14:15:22Z", "contact": { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "display_name": "string", "full_name": "string", "salutation": "string", "birthday": "2019-08-24T14:15:22Z", "description": "string", "external_id": "string", "secondary_external_id": "string", "address_line1": "string", "address_line2": "string", "city": "string", "zipcode": "string", "country": "string", "is_blocked": true, "organisation_id": "9ec26450-a51e-40b1-a49f-e04045480fd5", "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z" } }}